FREE SHIPPING OVER $100* U.S. Only
New Ecommerce store as of 10/30/23
TROUBLESHOOTING HELP REQUESTED! Please [Contact us] if you find a bad link or get an error message, etc, and send us info about what page or item you were on when you saw the issue, with a link if possible, or a screen shot. Not the error screen, we need to know where you were before the error and what you were clicking on. Thanks! ~Mo, Parts & Tech Support
ORDER PROCESSING TIME:
Q: "When will my order ship?"
- A:
Within 24hrs during week days! We ship USPS/UPS Monday thru Friday, USPS on Saturday morning. Orders placed before 10 a.m. EST will ship the same day those days. Orders placed after hours or on the weekends will ship on the next available shipping day.
Click to view detailed shipping schedule
Click to view UPS transit time
Shipping Options USA
•Local Pickup•USPS First Class Mail** (up to 14 business days)
•USPS Priority Mail** (average 2-3 business days)
•UPS Ground (preferred, up to 6 business days)
•UPS Three Day (preferred, 3 business days guaranteed)
•UPS Second Day Air (preferred, 2 business days guaranteed)
•UPS Next Day Air Saver (preferred, next business day by 5PM)
•UPS Next Day Air (preferred, next business day)
**NOT delivery time guaranteed, does not provide detailed tracking.
"BUSINESS DAYS" means Monday-Friday and does not include count of the weekend.
Click here for International shipping information
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Tracking Your Package:
TRACKING: http://www.packagetrackr.com/ (Universal Package Tracker)- To find your order's tracking #:
- Go To: My Account via tabs at the top of the catalog
- Log in to your account and use My Account to access your orders
- Click on the order number to view it's details
- Scroll down to the bottom of the invoice screen to view the shipping section, where you will find the tracking number.
We do not currently have live USPS tracking, so you would copy that number and go to http://www.packagetrackr.com/.
UPS tracking IS LIVE and can be access directly from the catalog by clicking on the tracking number.
USPS does not offer tracking on ordinary mail. Only the Express Mail product has true tracking. Priority Mail will sometimes show some rudimentary "tracking" information, but this is not guaranteed (and is considered delivery confirmation only by USPS). As we do not currently offer Express Mail, the best tracking offered is by using UPS shipping.
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Shipping Cost USA:
Obtaining shipping rates:
Once you have added items to the shopping cart, there is a shipping calculator that will allow you to preview the rates available prior to checkout.
As of 3/15/11 With the installation of live USPS pricing in the new catalog, we are adding first class shipping with delivery confirmation on a trial basis (Offered by Stamps.com). If it works out, we will continue to offer it, as this will reduce shipping costs for the customer on those really light weight orders such as one spring or a few screws.
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USA Shipping Services Offered:
- Weight of 13 oz and under (and under $50.00): USPS First Class w/Confirmation will be available, as well as Priority Mail and UPS.
- Over 13 oz (and $50.00+): USPS Priority Mail and UPS options only.
We ship MANY orders where the parts total is less then five dollars before shipping. Every order that is less then $15.00 total would actually be costing us money to process without the handling charge. We are not like a bookstore selling $30 books here with a 300% mark up, our working margins are much lower. |
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- We have had parts with the request: "Just put it in an envelope". This doesn't work. We have had customers send us parts back that way, that never arrived because the USPS sorter jammed on the part and ate the envelope (see example below), so that the parts were either mangled or lost entirely.
IF SENDING BACK PARTS, use our box, as that will ensure the parts make it intact.
Regular envelopes are NOT recommended when sending anything that is not perfectly flat.
We don't use bubble mailers either, because they actually cost more than our custom 5x5x5 boxes.
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Lost or damaged shipments:
LOST OR RETURNED PACKAGES:Scott's Bait & Tackle is not responsible for lost shipments if incorrect or outdated shipping information was supplied by the customer.
- If the shipping company returns the package, it is the customers responsibility to pay for reshipment cost.
- If the shipping company returns the package and the customer wishes to cancel the order, refund will be issued for item(s) only; shipping is non-refundable.
- If the package is lost and not returned by the shipping company, it will then be the customers responsibility to pay for the order over again if they still wish to receive the item(s).
If Scott's Bait & Tackle makes a labeling mistake however, then we will reship the order once at our cost; again, this does not apply if the customer supplied incorrect information.
DAMAGED SHIPMENTS:
We package our goods carefully. Scott's Bait & Tackle is NOT responsible for a damaged shipment if insurance was not requested by the customer at time of purchase. The online catalog does not currently allow for the addition of insurance during checkout - it must be requested and added to the order separately.
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International Shipping Rates:
- International Shipping Services Offered:
We had too many difficulties with lost orders via Air Parcel Post and cheaper methods, so we do not offer it.
USPS Priority Mail and UPS Worldship are the options. Heavier orders will only come up with UPS pricing.
HANDLING: $3.20 Handling fee is already included in all shipping prices shown during checkout.
SEE ALSO: Customs Fees, Transit Times and Delays!
Obtaining shipping rates:
Our least expensive International shipping is USPS Priority Mail Small Flat Rate Box (with size restrictions!)
PMI small flat rate box (RESTRICTIONS!): |
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Other options (for items like rotors, spools and larger orders that will not fit in the small flat box) are: USPS Express Mail International™ (EMI) Express Mail International (formerly "Global Express Mail") provides reliable, 3-5 average business day delivery to more than 190 countries. Specific average-days-for-delivery information to major destinations will be available via the USPS online postage rate calculator (Reminder - We add $3.00 handling to all shipping charges). PLEASE NOTE: This transit time DOES NOT include delays caused by customs when the package arrives in the destination country. See Customs section below for more details. USPS Priority Mail International™ (PMI) Available to more than 190 countries, Priority Mail International service offers 6-10 average business day delivery. PLEASE NOTE: This transit time DOES NOT include delays caused by customs when the package arrives in the destination country. See Customs section for more details. UPS Worldwide Click on UPS options below to view detailed shipping information:
Get the early morning delivery advantage for your rush shipments Worldwide Express Guaranteed door-to-door, customs-cleared delivery to more than 215 countries and territories Worldwide Expedited A fast, guaranteed service for less urgent international shipments | |
List of Countries that we DO NOT ship to.
Please be aware that we may not be able to ship to some countries due to postal restrictions or import license requirements, even if the online system comes up with rates for it. We will contact you if we cannot complete your order and your card will not be charged if that is the case.
To comply with US Export regulations, we cannot ship to these countries:
Cuba, Iran, Libya, North Korea (DPRK), Somalia, Syria, Sudan, Uruguay
WE NO LONGER SHIP TO:
Argentina, Bolivia, Bulgaria, Chile, Czech Republic, Egypt, Falkland Islands
Ghana, India, Indonesia, Israel, Macedonia, Morocco, Nigeria
Pakistan, Peru, Russia, Serbia, Thailand, Venezuela
* Other Countries At Our Discretion (This list may be added to at any time)
This is due to chronic lost/stolen/fraudulent order problems. We apologize for the inconvenience this may cause legitimate customers in those countries, but we can no longer absorb the costs of these problem orders.
We DO ship to APO addresses no matter where they are!
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International Customs Information:
Customs and International Postal Services | |
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TRACKING: http://www.packagetrackr.com/ (Universal Package Tracker)
USPS does not offer tracking on ordinary mail. Only the Express Mail product has true tracking. Priority Mail will sometimes show some rudimentary "tracking" information, but this is not guaranteed (and is considered delivery confirmation only by USPS). As we do not currently offer Express Mail, the best tracking offered is by using UPS Worldship. TRANSIT TIME/DELAYS: Priority Mail International shipments can take 1 to 8 weeks to deliver, despite what USPS posts online as their estimated transit time of 6-10 days. This is usually due to customs delays (Clearing customs just to leave the U.S. can take a week or more alone) We cannot account for time that your package might be held in your country's Customs agency, but we do attach all the necessary documentation needed to expedite your package through a Customs inspection. We also cannot account for the time that it takes for your package to be transferred from Customs to your countries Postal Service and then be delivered to your residence. See USPS site for information on International Service Updates: IF A PACKAGE IS DELAYED IN CUSTOMS, either in the USA or country of delivery, we WILL NOT credit for order or reship UNTIL we have received confirmation from USPS or UPS services as to what happened to the package. BE AWARE that such an inquiry can take 1-2 months, and your package will probably arrive in the meantime. If it turns out to be lost in transit as per USPS or UPS, we will then make a decision based on customers request as to whether to cancel/reship the order. Shipping fees will not be refunded. It is the customers responsibility to pay for reshipment entirely if incorrect shipping information is supplied. Duties/Fees: You will pay us for items and freight only. YOU ARE RESPONSIBLE: for any customs fees, import taxes, brokerage fees, or duties. We have no way of estimating customs fees, taxes, duties, etc. so please do not ask us to do so - we don't have this information. Prior to placing your order, we suggest that you contact your local Customs and Postal agencies to determine what additional fees you may be liable for. All items entering a foreign country are subject to customs inspection and assessment of duties, taxes, and fees in accordance with that country's national laws. Customs duties and taxes are assessed, generally, if the item sent is dutiable and if the value of the item is above the threshold set by the country's laws. Each country assesses customs, duties, and taxes. Visit the web site of your countries customs service for more details. In addition, your countries Postal Service can charge administrative fees to facilitate customs inspection and deliveries. It is important to understand that, if duties and taxes are assessed on an item mailed via the Postal Service, they are collected from the recipient. We have no control over the assessment of these fees and take no responsibility for any additional fees charged to you by your countries Customs and/or Postal system. CHECK WITH YOUR LOCAL CUSTOMS OFFICE IF YOU HAVE NOT RECEIVED YOUR PACKAGE It is possible that the delivery of your order could be delayed due to customs processing. If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they are holding the package for payment of fees. Also, some customs offices will send a separate invoice for your customs fees that could arrive several weeks after you receive your shipment. Please be familiar with the customs laws in your country before you order! |
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International Misc. Information:
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Customs Please read the section on Customs and International Postal services! Non-Shippable Items WE DO NOT SHIP aerosol products of any kind, handwarmer fluid, or knives, internationally. Order Forwarding Thru Friend or Business If you have your international order shipped to someone in the U.S., to be forwarded from there to you, WE ARE NOT responsible if the order is lost or damaged in transit due to that secondary shipper. Proceed at your own risk. BE CAREFUL To enter your address information correctly.
Please make sure that all required information is included in your address. We will NOT reship such an order, nor will it be refunded. You would have to reorder and supply corrected information and pay for the order a second time. SO ENTER ALL INFORMATION CAREFULLY, the first time. Payment options for international orders We only accept payments for international orders via PAYPAL or credit card. No personal checks, no international money orders.
Returns on international orders There are no returns or exchanges on international orders. Please be extremely careful in what you order at the time the order is placed. |
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Territories and Military Addresses:
Q: SHIPPING TO United States and U.S. Territories:
"Do you ship to my Guam or Puerto Rico address? "
- A:
YES: The online system should accept any U.S. address with a U.S. Zipcode without any difficulty.
U.S. orders are shipped via USPS Priority Mail or UPS.
Q: SHIPPING TO MILITARY ADDRESSES:
- USPS Priority Mail 5x5x5 (small box for parts)
- USPS Priority Mail Military APO/FPO Large Flat Rate Box (Recommended only for larger items like thermal wear)
"Do you ship to my APO address? "
- A:
YES: The online system should accept APO/FPO addresses without any difficulty.
- There are two options for military shipping:
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Shipping to Hotels, Motels and Lodges
We do:
Ship to places that are doing their own reel repair, such as Hotels and Lodges offering that service.
We do NOT:
Ship to GUESTS at Hotels, Motels and Lodges. This is because we cannot guarantee that the package will arrive during the time that the guest is at the hotel, as the shipping services are not that realiable and we have had increasing difficulties in accomplishing this. As of February 2013, we not longer ship to guests.
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is also our credit card processor
under our MysticParts account
for all purchases as of 1/19/2024
12/21/2023 Got it! Its perfect. Thank you so much. It was just on a whim that I even searched for this part. Hard to believe that I could get a reel part for a reel that is 30 plus years old. Thanks again,
1/16/2024 Comprehensive parts list, easy to order, and prompt service. I will definitely use them again.
1/4/2024 Quite a few years doing business with great folks. Simply the best. Thanks for your commitment to the business 👍
