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How to use "My Account"

    Using the "My Account" Tab in the upper right corner will take you to where you can manage your account.

  • Start by clicking on "Dashboard"
  • Here, you can view your most recent orders and reorder the same items if wished using the reorder feature.
  • You can also see your current billing/shipping address, as well as access your address book to add or edit additional shipping addresses.
  • You have access here as well to your wishlist and newsletter subscriptions.
  • You can also change username and password via this page.
 
 

How to use "My Orders"

    You can access your orders in two ways. One is directly from the My Account Dashboard, simply by clicking on the "View Order" link on each order's entry row.

    Or you can use the "My Orders" link in the left hand menu will take you to where you can view your orders in an itemized list that shows you what was in each order.

    From either location, you can use "View Order" to see payment information, send notes to us about the order and check tracking information online.

    Notes on the image below will explain the different items in the order display. The key item is the ability to contact us about the order directly using the "Order Notes" feature.

Braintree by PayPal
is also our credit card processor
under our MysticParts account
for all purchases as of 1/19/2024
11/30/2024 This is the spot if you fix Penn reels. What a awesome shop. Great website. Schematics of reels on hand with available parts list. Best shop around. Since you can't walk into Penn reels in Philly anymore, this is the next best thing. Thanks for your services!!!!! Even parts for vintage reels. Delivery is super quick as well.
John S.
Pennsylvania
10/23/2024 Easy to order parts and they shipped fast. Great seller! Hope to do business with them again! If you do not find what you are looking for do a Google search with Mystic Reel Parts in the search with your model. I have a Penn 285 and 9 and it took me to the exact page for both. Also have the reel schematics.
Wendell H.
North Carolina
02/21/2025
I luckily found MysticParts via a Google search. Their website is comprehensive and I was at a loss on what I needed. Fortunately the “contact us” option was user friendly. To my delight I got a personalized and VERY helpful response right away. She asked questions to fully understand my needs and then followed up with links to the right parts. We continued our email exchange regarding my second reel issue and, again, she was extremely knowledgeable and gave me both practical as well as professional solutions.
If you need reel parts and assistance with repair and maintenance, do not hesitate to work with them.
Patty R.
FLORIDA